Do you have any questions or need support? Learn more about support requests and the CGS ORIS software service contract below.
Phone: +49 6182 9626 0
Fax: +49 6182 9626 99
Phone: +1 612 870 0061
Fax: +1 612 870 0063
All support issues, inquiries and feature requests reported by our dealers and customers are managed via Helpdesk. Every issue is stored as a ticket and processed as soon as possible by the CGS ORIS support team. Any follow-up communication and the exchange of files is also handled via Helpdesk.
The Helpdesk web portal provides many benefits:
All your support tickets are processed and resolved quickly and efficiently
You can always see an up-to-date list of your support tickets and their current status
Helpdesk is available 24/7 and very easy to use
Dealers and customers are notified automatically via email when new messages or files are available. The notification includes a link which opens the ticket in Helpdesk. Users then enter their comments and replies directly into the web portal. A variety of filters allows any ticket to be located and opened quickly.
Europe, Africa and Australia
North and South America
CGS ORIS GmbH
CGS ORIS AMERICAS
CGS ORIS Asia
CGS ORIS Japan
Shinkawa Sanwa Building 7F,
1-20-1 Shinkawa, Chuo-ku
Tokyo 104-0033, Japan
Phone: +81 36240 3681
Fax: +81 36240 3682
CGS ORIS Asia
The new version 2.0.3 – with its support for the latest printers from Canon, Epson, and Roland DG – is primarily geared towards the complex requirements of the packaging industry. In addition to general improvements and corrections, this version provides a new print job editor.
The industry’s first truly cloud-based colour management system is recognized for innovative excellence.
Minneapolis, MN and Hainburg, Germany (July 27, 2013) – The Printing Industries of America has distinguished CGS’ new cloud-based colour management system — ORIS Lynx — with the prestigious 2013 InterTech Technology Award. This year’s award will be presented to CGS at PRINT 13 in Chicago, on September 8, 2013.
At Labelexpo CGS showcases efficient proof and label generation for brands.
Hainburg, August 5, 2013 – CGS Publishing Technologies International is proud to announce its participation at Labelexpo in Brussels (September 25-27, 2013). Visitors will be able to see astonishing results in proofing, label and flexible packaging operations demonstrated at the Roland DG booth (Hall 9, Booth F46) where extremely accurate colour prints can be viewed.