Super User
CGS ORIS Representatives
Authorized CGS ORIS Resellers
CGS ORIS Representatives
| Rob Lawrence, Regional Sales Manager – Central Midwest CGS Publishing Technologies International Mobile: +1 (651) 338 2794 Office: +1 (612) 870 0061 Fax: +1 (612) 870 0063 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. |
David Palmieri, Director of Strategic Accounts & Business Alliances CGS Publishing Technologies International Mobile: +1 (631) 220 3707 Office: +1 (612) 870 0061 Fax: +1 (612) 870 0063 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Lewis Lau, Regional Sales Manager – West CGS Publishing Technologies International Mobile: +1 (626) 272-8128 Office: +1 (612) 870 0061 Fax: +1 (612) 870 0063 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. |
John T. Keane, Regional Sales Manager – East Central CGS Publishing Technologies International Mobile: +1 (708) 302-8858 Office: +1 (612) 870 0061 Fax: +1 (612) 870 0063 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. |
Authorized CGS ORIS Resellers USA
| Rob Lawrence, Regional Sales Manager – Central Midwest CGS Publishing Technologies International Mobile: +1 (651) 338 2794 Office: +1 (612) 870 0061 Fax: +1 (612) 870 0063 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. |
David Palmieri, Director of Strategic Accounts & Business Alliances CGS Publishing Technologies International Mobile: +1 (631) 220 3707 Office: +1 (612) 870 0061 Fax: +1 (612) 870 0063 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Lewis Lau, Regional Sales Manager – West CGS Publishing Technologies International Mobile: +1 (626) 272-8128 Office: +1 (612) 870 0061 Fax: +1 (612) 870 0063 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. |
John T. Keane, Regional Sales Manager – East Central CGS Publishing Technologies International Mobile: +1 (708) 302-8858 Office: +1 (612) 870 0061 Fax: +1 (612) 870 0063 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. |
Authorized CGS ORIS Resellers
X GAMUT
| File Type | Customer |
|---|---|
 |
M GRUP |
|
ZRP PRINTING GROUP |
|
HARDER-ONLINE GMBH |
FLEX PACK
| File Type | Customer |
|---|---|
|
Waldo LTD. | UK (Direct-to-substrate proofing) |
|
Thomas & Kurzberg |
|
Waldo Ltd. |
|
PICA |
COLOR TUNER
| File Type | Customer |
|---|---|
|
DMS |
|
Katz Group |
|
Beachbody |
PRESS MATCHER
| File Type | Customer |
|---|---|
|
Alliance |
|
Augustin |
|
Avantgarde |
|
Brückner & Neuner |
|
Katz Group |
|
McKellar Renown Press |
|
Quantum Digital |
|
Schofeld |
|
Zabel |
|
Ziegler |
CERTIFIED
| File Type | Customer |
|---|---|
|
Quantum Digital |
|
Avantgarde |
|
Standard Register |
CXF TOOLS
| File Type | Product |
|---|---|
|
Brand Color Communication |
INK SAVER
| File Type | Customer |
|---|---|
|
STIEFEL DIGITALPRINT & EUROCART GMBH |
|
HANBUCH PACKAGING |
|
MINTZEL DRUCK |
Product overview / Product finder
| File format | Download |
|---|---|
|
Products and solutions |
|
Product finder |
CXF TOOLS
| File format | Download |
|---|---|
|
CXF TOOLBOX & CLOUD User Manual |
|
CXF TOOLBOX & CLOUD Handout |
COLOR TUNER
| File format | Download |
|---|---|
|
COLOR TUNER Handout |
FLEX PACK
PRESS MATCHER
| File format | Download |
|---|---|
|
PRESS MATCHER Handout |
X GAMUT
| File format | Download |
|---|---|
|
X GAMUT Handout |
CERTIFIED
| File format | Download |
|---|---|
|
CERTIFIED Handout |
MEDIA
| File format | Download |
|---|---|
|
MEDIA - Proofing Paper & Packaging Substrates |
|
MEDIA - Proofing Paper Overview |
There are several expert sources for training, installation, and support available for your CGS ORIS software. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it.or your local CGS ORIS reseller to install and configure your system and provide high-level training on our products.
Do you have any questions or need support? Learn more about support requests and the CGS ORIS software service contract below.
Support
- Software Service Contract
With a software service contract, you receive support and free software updates for your CGS ORIS products. You can order a service contract through your reseller or This email address is being protected from spambots. You need JavaScript enabled to view it.. More details about the service contract are available here.
- Support request
If you have access to Helpdesk, use this support portal for submitting your requests.
Otherwise, fill out the support form and describe the problem in as much detail as possible. The support form includes all information on which data and information are required for problem analysis. Add your sample files and send everything to your reseller.
To learn more about your training, installation and support options, please contact your reseller or This email address is being protected from spambots. You need JavaScript enabled to view it.
Europe, Asia, Africa, Australia/NZ
CGS ORIS GmbH
CGS ORIS GmbH
This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +49 6182 9626 0
Fax: +49 6182 9626 99
North America & South America
CGS Publishing Technologies International LLC
CGS Publishing Technologies International LLC
This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +1 612 870 0061
Fax: +1 612 870 0063
All support issues, inquiries and feature requests reported by our dealers and customers are managed via Helpdesk. Every issue is stored as a ticket and processed as soon as possible by the CGS ORIS support team. Any follow-up communication and the exchange of files is also handled via Helpdesk.
The Helpdesk web portal provides many benefits:
-
All your support tickets are processed and resolved quickly and efficiently
-
You can always see an up-to-date list of your support tickets and their current status
-
Helpdesk is available 24/7 and very easy to use
Dealers and customers are notified automatically via email when new messages or files are available. The notification includes a link which opens the ticket in Helpdesk. Users then enter their comments and replies directly into the web portal. A variety of filters allows any ticket to be located and opened quickly.
Via TeamViewer
Click the icon to download and install TeamViewer. After starting the application please forward the Session ID and the password to the CGS ORIS support agent. If problems with the connection appear please check your proxy settings).
CGS ORIS GmbH
- Headquarters -
Kettelerstraße 24
D-63512 Hainburg
Phone
(+49) 6182 9626 0
General requests: 
Contact sales team: 
Orders: 
Press contact: 
Europe, Africa and Australia |
North and South America |
|
CGS ORIS GmbH |
CGS ORIS AMERICAS |
Asia |
|
|
CGS ORIS Asia |
CGS ORIS Japan
Shinkawa Sanwa Building 7F, 1-20-1 Shinkawa, Chuo-ku Tokyo 104-0033, Japan Phone: +81 36240 3681 Fax: +81 36240 3682 This email address is being protected from spambots. You need JavaScript enabled to view it. |
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CGS ORIS Asia
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